3. Helium Tank Rental and Balloon inflation Service – Terms of Service & Conditions
These Terms of Service (“Agreement”) govern the rental and use of helium tanks, helium-inflated balloons, and related services (collectively, the “Services”) provided by Party Services Inc. (“we”, “us”, or “our”). By renting helium tanks, purchasing helium-inflated balloons, or using any of our services, you (“Customer”, “you”, or “your”) agree to the following terms and conditions.
- Helium Tank Rental – We rent helium tanks in various sizes for balloon inflation purposes. Each rental includes a tank, regulator, and applicable safety instructions.
- Balloon Inflation Services – We provide pre-inflated helium balloons or onsite balloon inflation services, depending on your purchase.
- Rental Period – The standard rental period is 7 days, starting from the time of delivery or customer pickup. Extended rental periods must be arranged in advance and may incur additional fees.
3.1. Long-Term Rental New Account Requirements
- Security deposit – The security deposit will serve as a backup for our company reimbursements when other payment options are unavailable. It will cover costs if equipment found damaged, broken, lost, or stolen. Additionally, it will act as a payment processing backup for any outstanding balance on the account termination.
- Payment recurring authorization form – needed to be downloaded from our website and signed by the account holder (for monthly payments and future orders).
- Monthly fee – The monthly fee for long-term customers as now is $35 plus tax. This low rate applies if customer commit to a minimum of six months or longer. If long-term account canceled before the six-month period, the adjustable monthly fee will be increase to $50, which will be deducted from your security deposit when it is returned to you.
- Identification Card or Passport – The account holder must provide a copy of a government-issued ID card or passport from the United States.
3.2. Customer Responsibilities.
- Understanding that Party Services Inc. is not liable for any damage to property or furnishings in the setup area.
- Verifying that equipment is in good working condition upon delivery. Any issues must be reported immediately upon delivery.
- The client is accountable for all safety measures, including securing the cylinder to the wall.
- Proper Use – You agree to use the helium tanks and related equipment solely for inflating balloons. Misuse, tampering, or unsafe handling of tanks (e.g., inhaling helium) is strictly prohibited and may result in legal liability.
- Compliance with Laws – You agree to comply with all local, state, and federal regulations related to the transport, storage, and use of pressurized gas cylinders.
- Safe Storage and Operation – Helium tanks must be kept upright and secured at all times. Do not expose tanks to heat, direct sunlight, or open flames.
- Supervision – Helium tanks and inflated balloons must not be used by minors without adult supervision.
3.3. Cancellation and Refund Policy
- Long-Term Rental Accounts Termination Conditions.
- We will have the right to terminate an account and pick up our equipment without any notice, for any reason or matter.
- To cancel your account, we will need in writing a cancellation statement, submitted by the account holder via email or fax.
- If security deposit initially was collected when you opened the account, we will have the right to use it and keep partial or all of it, if needed to close a final outstanding balance due or if equipment found damaged, broken, lost, or stolen.
- Once you qualify for a full or partial refund of your security deposit, we will send a check to the billing address we have on file. After we collect our equipment from you, please allow 10 to 30 business days to Receive your check. In some cases, we may provide you with a check on the day of the equipment pickup.
- Short term helium tanks orders and rentals
- Cancellations
Orders canceled at least [48 hours] in advance may be eligible for a full or partial refund. Cancellations within [48 hours] of the rental date may be subject to a cancellation fee. - Non-Refundable Items
Custom orders, used balloons, or services already rendered are non-refundable.
3.4. Delivery, Pickup, and Returns
- Delivery and Pickup – We offer delivery and pickup for helium tanks and balloons within our service area. Fees may apply depending on distance and urgency.
- Customer Pickup – If you choose to pick up and return the equipment, you are responsible for transportation and safe handling during transit.
- Return Condition – Tanks and regulators must be returned in the same condition as delivered, excluding normal wear. Damaged or unreturned equipment will be subject to repair or replacement fees.
3.5. Fees, Deposits, and Payments
- Pricing – Prices are not listed on our website to order you need to fill up online forms and price may vary depending on quantity, rental duration, and location.
- Security Deposit – A refundable deposit may be required for each tank rental. The deposit will be refunded upon timely and safe return of the equipment.
- Late Fees – Late returns are subject to additional daily rental fees.
- Payment Terms – Full payment (including deposit, rental, and service fees) is due at the time of order, unless otherwise agreed in writing.
3.6. Liability and Indemnification
- Limitation of Liability – We are not liable for injuries, damages, or losses resulting from improper use, storage, or transportation of helium tanks or inflated balloons.
- Indemnification – You agree to indemnify and hold us harmless from all claims, liabilities, or damages arising from your use or misuse of our services or equipment.
3.7. Safety Warnings
- Helium is non-toxic but displaces oxygen. Use in well-ventilated areas only.
- Never inhale helium. Inhalation can cause dizziness, unconsciousness, or death.
- Do not attempt to refill tanks.
- Keep tanks away from children and pets.
3.8. Ownership and Title
All helium tanks and regulators remain the property of Party Services Inc. and are provided on a rental basis only.
3.9. Modifications
We reserve the right to update or modify these terms at any time. Customers will be notified of significant changes via email or website notice.
By placing an order, renting equipment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.